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4 min read

DSB Card vs QR: which is better for getting reviews?

The practical differences between a DSB Card and a QR code for sending customers to your review page — and why it pays to have both.

Both do the same job: they open your review page on the customer’s phone. The difference is how many steps it takes and how convenient it is in your space.

How each one works

  • DSB Card: the customer holds their phone to the card and your review page opens. No camera, no aiming.
  • QR code: the customer opens the camera, frames the code, and taps the pop-up.

Quick comparison

DSB Card QR code
Steps for the customer 1: hold the phone to it 3: open camera, frame, tap
Works in low light Yes Depends on the camera
Compatible phones The vast majority of current smartphones Practically all
If your link changes Catalog cards are updated without touching them You have to reprint
Cost Higher than printed paper Very low

Which should you choose?

Both. A DSB Card with a backup QR covers everyone: whoever can does it in one tap, and the rest scan. Nobody gets left out.

Tips to make it work

  • Place it where customers are already happy: with the bill, at the front desk as they leave, next to the register.
  • Have your team present it: a friendly invitation (“would you mind leaving us a review?”) does more than the card alone.
  • Invite everyone equally, without picking only the customers you think will give you 5★. Find out why in our guide to the rules.

Want us to set it up for you?

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