4 min read
DSB Card vs QR: which is better for getting reviews?
The practical differences between a DSB Card and a QR code for sending customers to your review page — and why it pays to have both.
Both do the same job: they open your review page on the customer’s phone. The difference is how many steps it takes and how convenient it is in your space.
How each one works
- DSB Card: the customer holds their phone to the card and your review page opens. No camera, no aiming.
- QR code: the customer opens the camera, frames the code, and taps the pop-up.
Quick comparison
| DSB Card | QR code | |
|---|---|---|
| Steps for the customer | 1: hold the phone to it | 3: open camera, frame, tap |
| Works in low light | Yes | Depends on the camera |
| Compatible phones | The vast majority of current smartphones | Practically all |
| If your link changes | Catalog cards are updated without touching them | You have to reprint |
| Cost | Higher than printed paper | Very low |
Which should you choose?
Both. A DSB Card with a backup QR covers everyone: whoever can does it in one tap, and the rest scan. Nobody gets left out.
Tips to make it work
- Place it where customers are already happy: with the bill, at the front desk as they leave, next to the register.
- Have your team present it: a friendly invitation (“would you mind leaving us a review?”) does more than the card alone.
- Invite everyone equally, without picking only the customers you think will give you 5★. Find out why in our guide to the rules.
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